FAQs

What does CTC GPS stand for?
The CTC was originally an acronym for C-Chip Technologies, the company from which iMetrik evolved.  GPS is an acronym for Global Positioning System, a radio navigation system that allows land, sea, and airborne users to determine their exact location, velocity, and time 24 hours a day, in all weather conditions, anywhere in the world. The capabilities of today’s system render other well-known navigation and positioning technologies—namely the magnetic compass, the sextant, the chronometer and radio-based devices—impractical and obsolete. GPS is used to support a broad range of military, commercial, and consumer applications.

24 GPS satellites (21 active, 3 spare) are in orbit at 10,600 miles above the earth. The satellites are spaced so that from any point on earth, four satellites will be above the horizon. Each satellite contains a computer, an atomic clock, and a radio. With an understanding of its own orbit and the clock, the satellite continually broadcasts its changing position and time. (Once a day, each satellite checks its own sense of time and position with a ground station and makes any minor correction.) On the ground, any GPS receiver contains a computer that “triangulates” its own position by getting bearings from three of the four satellites. The result is provided in the form of a geographic position – longitude and latitude – to, for most receivers, within a few meters. If the receiver is also equipped with a display screen that shows a map, the position can be shown on the map. If a fourth satellite can be received, the receiver/computer can figure out the altitude as well as the geographic position. If you are moving, your receiver may also be able to calculate your speed and direction of travel and give you estimated times of arrival to specified destinations. Some specialized GPS receivers can also store data for use in Geographic Information Systems (GIS) and map making 

What markets do we serve?
Our company’s history has been predominantly serving subprime automotive finance companies and Buy Here Pay Here (BHPH) car dealers. In recent years, as technology has advanced, we have begun catering to other segments of the automotive market, including big truck and recreational vehicle dealers. Our parent company, iMetrik, has insurance company and commercial fleet representation in North America, Europe and Asia, so we may well soon be expanding into those markets. With the goal being continued growth and improvement, other solutions for remote asset management are in development.
What is BHPH?
A Buy-Here, Pay-Here (BHPH) business is one where the dealer provides auto financing to customers who are often unable to obtain credit using conventional leading institutions. BHPH dealers sell affordable vehicles for which customers generally return to the dealership weekly or monthly to make payments. Given the risk of default, BHPH dealers use iMetrik vehicle monitoring technology to remind the borrower when payments are due and recover their collateral should the buyer default on the loan.
Who is iMetrik?
Founded in 1995, iMetrik Solutions Inc. is an innovator and global leader in embedded wireless tracking solutions (also know as machine-to-machine or M2M) that allow companies to reduce cost and increase control of their remote assets. iMetrik designs and manufactures GPS tracking devices that offer significant processing power and fast wireless connectivity on its own network–thereby providing a complete end-to-end solution. They’ve become experts in the automotive and related/aftermarket industries and continue to build on those successes in other mobile and fixed-asset verticals. Unlike its competitors, iMetrik better serves global markets via a unique delivery model: a single affordable compact car and truck tracking device with Open Standard programming for multiple applications and services. This culture of innovation means they will continue to design and build ever better products and to create more powerful and value-driven applications using the latest digital technology. The company is based in Montreal, Canada with offices in Berlin and Hong Kong.
What does a M2M (machine-to-machine) provider do?
They design and manufacture wireless, vehicle-embedded devices that can send, receive and process information using global positioning satellites (GPS) and the largest managed global network of wireless carriers serving the automotive market. Their clients gain asset management business value with a multitude of interface options including tailored web applications, handsets or XML APIs to existing enterprise software applications.
How does the CTC GPS/iMetrik solution work?
A small, intelligent iMetrik device is installed in the asset (the vehicle) and powered by the local supply. The device includes a microprocessor and firmware to collect, compute and/or distribute data or commands. The device includes antennas to communicate with satellites (for positioning information) and radio towers for the actual transmission of the data. The data is then processed through the iMetrik gateway, using internet protocols to deliver the information via our user-friendly web-based application.
What does DNA stand for?
This refers to the key components of the iMetrik platform, which are Device (the vehicle tracking device), Network (the GPS & wireless communications network) and Application (the monitoring software or API).
What is an API?
An application programming interface (API) is a protocol to support the integration of disjointed software applications, allowing them to work seamlessly. The iMetrik API will allow your current applications to connect to our vehicle monitoring system, giving your technical staff the ability to create a seamless flow of data between the two systems.
What is an MVNO, and why is it important to the CTC GPS/iMetrik tracking solution?
A mobile virtual network operator (MVNO) is a company that provides wireless service but does not have the entire infrastructure (frequency allocation, towers, etc.) required to provide mobile voice or data service. The model is designed to overcome the reality that no global wireless carrier (no Mobile Network Operator or MNO) exists and a global GPS tracking solution needs seamless connections anywhere in the world. iMetrik is the only GPS manufacturer with its own self-managed network, which gives it unique access to more than 170 GSM operators covering 120 countries. Unlike all other GPS companies who primarily subscribe primarily to T-Mobile or  AT&T, our worldwide network includes those giants plus most all other wireless carriers–big and small. That’s one of the reasons we have no activation, annual or hidden fees for our system.
What is GSM?
GSM (Global System for Mobile communications) is the most popular standard for mobile phones and wireless devices in the world. It’s estimated that 80% of the global mobile market uses this standard across more than 212 countries. It is a key enabler for global M2M solutions, independent of any one carrier.
How is my data/information protected and safeguarded?
iMetrik uses state-of-the-art technology to encrypt and protect your data. Our actual data center is carrier-grade, which means we follow the same industry standards as your mobile phone provider.
What is a disclosure waiver, and what is its purpose?
A disclosure waiver is recommended as a best practice when using technology that gathers personal information or may inhibit freedom of action, particularly when a vehicle is disabled. This protects both parties from results beyond each other’s control. In a sub-prime auto finance model, it’s often one of the conditions of the loan.
How can I track my vehicle(s)?
Just enter your User Name and Password to log onto our user-friendly, secure website application 24/7 here
Can a vehicle be 'stopped' while driving?
The technology supports the disabling (and re-enabling) of the starter. This will not immobilize the vehicle while travelling, but it will prevent the ignition from functioning. Our technology also includes an emergency bypass feature, in case the vehicle travels to an area without wireless coverage and the starter needs to be re-enabled.
What is a geofence or perimeter alert?
A geofence is a user-defined virtual perimeter on a geographic area that will trigger an alert when a vehicle with an embedded tracking device enters or leaves the designated zone. The area can be a small as a garage or lot, or as big as a country, to trigger cross-border violations.
When do I start paying for air-time?
You don’t–there are no hidden activation, air-time or annual fees with our GPS tracking units–you own them. Each GPS device currently comes with 100 pooled credits (50 locates) which should be more than enough to last its lifetime. In the unlikely even you do use all your credits, you’ll get more when you purchase additional GPS devices, or you may choose to buy extra locates/credits for a nominal fee.
What type of warranty comes with each GPS tracking device?
Our warranty is 12 months from the date of activation, which begins once you tell the system that the device has been installed. Other companies start their warranties when the units are shipped and do not allow for any “shelf” time.
How much do CTC GPS/iMetrik units cost?
Currently, we have three different cutting-edge GPS tracking solutions, all of which are affordable and easy to use. Depending on which features you need and how many you plan to purchase, prices start at about $129, but please contact us today to discuss your specific situation and needs. Together, we’ll come up with a GPS vehicle tracking solution that will bring you a healthy return on your investment!
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